CRM Program to Help Stores Attract and Retain Customers
Moran Family of Brands, one of the nation’s leading franchises of general automotive repair, transmission repair, window tinting and driver safety products, announced a new partnership with Kukui Corporation to provide their franchise locations with internet marketing and website support programs.
Moran’s franchise stores will receive Kukui’s proprietary CRM software, which is designed to help attract and retain customers. The program includes smart web pages that are optimized to boost a shop’s leads and conversion rates; a content management platform that is integrated with each store’s point-of-sale system and customer retention tools such as email service reminders, direct mailers and a follow-up module to help shops track outreach efforts to existing customers.
“Moran Family of Brands’ partnership with Kukui will play a key role in the success and development in each of our franchise locations,” said Pete Baldine, President of Moran Family of Brands. “Kukui’s multi-faceted CRM system will give our franchise owners a comprehensive marketing platform that will provide greater feedback and communication between our stores and its customers and help drive business to their shops.”
Moran franchisees will receive data showing their return on investment, new and returning customers and areas to improve their business. As part of the partnership, Kukui will provide each franchise operator access to a dedicated marketing coordinator to offer additional support.
As Kukui’s mission is to help repair shops achieve success, we are really excited for the opportunity to partner with the Moran Family of Brands who shares this mission,” said Todd Westerlund, CEO of Kukui. “As a preferred vendor, Kukui is positioned to help each of the franchisees achieve their individual goals while maintaining a common line of support to all the brands. We look forward to helping all the shops stay busy.”
About Moran Family of Brands:
Moran Family of Brands is one of the nation’s leading franchisors of general automotive repair, transmission repair and automotive accessory centers. Based in Midlothian, Illinois, Moran Family of Brands provides specialty products and services in virtually every aspect of the automotive aftermarket through four individual brands and a total of more than 120 franchise locations nationwide including: Mr. Transmission, “The Professionals”; Alta Mere “The Automotive Outfitters”; Milex Complete Auto Care centers and SmartView Window Solutions. For more information on Moran Family of Brands visit http://www.moranfamilyofbrands.com.
About Kukui Corporation:
Kukui enables success. The Kukui All in One Success Platform empowers each of Kukui’s clients with quantitative data showing their return on investment, the number of new clients based on their POS system, statistics revealing their customer retention rate, and areas to improve their business through the tracking of phone calls, appointment forms, and feedback from customer reviews. Kukui enables shop owners to focus “on the business.” For more information visit Kukui at https://Kukui.com or call (877) 695-6008.