What were you doing professionally before you became a Moran franchisee?
John has been a master and L-1 technician for 30 years. In 2012 the couple opened Barebones Auto and Diesel Repair, which has become the fasting growing independent shop in their area. Jaime spent nearly two decades in PR and nonprofit fundraising.
How has that experience helped you now that you own an Alta Mere/SmartView store?
Successful businesses thrive when customer service is at the forefront and your employee team shares your vision and values. We’ve spent our careers learning how to manage both aspects of our business. We have found that many of our customers so far have come from our Barebones business, and we believe that is a result of the familiarity and trust we have built up with them. That gives us a certain level of credibility for the products we sell and we like to promote ourselves as a one-stop shop to meet all of their vehicle needs.
How has the first month gone and what has been the reaction of customers in the community?
Our first month was full of unexpected challenges with permitting, signage and even unseasonable weather, but we also experienced remarkable sales. We are fortunate to have a strong base of loyal and supportive customers who have shared our enthusiasm.
What made you decide to open up a franchise with Moran Family of Brands?
When conducting research on various franchising options, we saw that Alta Mere is a trusted brand with proven results. Many of the other Alta Mere franchisees we spoke to were long-tenured and successful owners who were very enthusiastic about the future of their business. Alta Mere is always looking for new and innovative products to offer their customers, which we believe is an exciting aspect to owning the business.
What is your favorite product(s) offered by Alta Mere/SmartView and why?
We love the Alta Block film, which can be used to safely and legally tint any vehicle windshield. We see this product as perfect for Texans looking to reduce heat, glare and UV rays through the car’s largest piece of glass.
What has been the best part about being a Moran franchisee?
We love that there is a proven business model for success. If you follow the plan they have in place and trust the system, you are going to be successful. We also love the support with vendors and marketing that comes with a franchise experience.
What would you tell prospective franchisees interested in owning their own business?
As both independent business owners and franchisees we’ve learned that nothing is gained without the willingness to take a risk. If you’re willing, patient, have a good sense of humor and are financially prepared then GO FOR IT.